I thought this company is above reproach. They say that they take only Oxford and Cambridge writers.

What was your topic? I am a writer; hence, the question.

Hi,

I was writing about the women managers at work...The work that I got was absolutely unacceptable!!! I have no idea who wrote for me but my analysis and findings chapter was for 1 page!!!!!! 1 page of bull..... I have no idea how to get my money back now, cause they told me that I have receive my work so I am not entilted to any refund??? Any ideas what can I do now????

We do this kind of papers often.

I think you can get your money back if you show how useless their paper was and that you could not use it in any way. They might keep a small amount. Usually I think these companies return most of it to save their own reputation. Good Luck!

Well they offered me only 20% for coming to their office twice (£250) I wanted the whole amount which they refused. I told them that I will take them to court and all newspapers will know about what they are doing, but still no reply. I have an interest from one newspaper so will see what they will be able to do.

Thanks for advice

Kitty when you went into their London office who did you speak to?

Philip M.-he is the founder as I was able to find on the net

Hi Kitty,

I think that it's very unlikely that you will get a 100% refund unless there is actual plagiarism within the paper. The writer who worked on your project may not have done the best job but they still worked on it and they still deserve some compensation for their effort.

Now, that doesn't mean that you don't have a strong case about why you deserve at least most of your money back. I would suggest the following:

1). Check the paper for plagiarism. There is often a link between poorly written papers and plagiarism. If you can find any portion of the paper plagiarized, then you'll be in a much better position and should be able to easily get 100% back.

2). Put together a schedule of dates - the due date, the lateness, etc. By being able to say exactly when the missed deadlines occurred, you'll be in a better position as well.

3). It sounds like, since you visited the local office, that you live in the same country as the company? That is great! I would consult a legal expert to find out your options. In the US it would probably be through small claims court but I don't know how the UK would handle a complaint (maybe julie can offer some advice here). I would think that once you have a clear legal strategy, you should visit them one more time - companies will hop to work with you once the legal threat is made in person. I assume that the UK also has organizations where consumers can complain about companies (like the BBB)?

4). Look over the directions that you gave and make sure that they were sufficient to get the quality that you wanted. If the instructions were vague, that is a problem for you and will be the source of the company's best defense.

Good luck.

Hi Lavinia,

Thanks for your message. The paper was 35% plagiarised... I have got all necessary emails and documentation. When I was making the amendments they new exactly what to change as in every lines they had tips from me. I do hope that I will be able to get at least most of my money back. I will try to find a good solicitor now. Thank you again

Oh wow, that's horrible that it was so severely plagiarized but great for you in terms of getting your money back. It was kind of you to even let them try to fix a plagiarized paper. You better get 100% then.

Good luck.

Will try. Thanks again

Kitty you should visit their office and speak to Chris. He seemed more down to earth.

i am in the same boat. i paid 625 2 weeks a go half the amount for a ten thousand word dissertation piece. to this day all i have received 14 days down he line and that only arrived today 14 days down the line is the outline which consists of two pages and looks pretty hin to me. i am getting false promises of delivery of the work and i am now left in the situation where i have 2 weeks before my deadlne am 625 down and have no work. i am conacting them about 5 times a day and am just being fobbed off with poor excuses. i aspromised the first 5,000 words within 7 days and the latter 5,000 a week later. nothing has materialised. what can i do. i am in serious trouble

Well lets go togheter to a solicitor. I think we would be able to claim even more money!!!! If you want we can meet up and will try to do something togheter!!! I can assure you that you will not get either your paper back or money, so DO NOT PAY them even a penny more! Decision is yours. I will go anyway and get advice, but at least we could share the expenses if there will be any. Please contact me if you would like to do something about it.

definately where are you based.

I am living in London

Kitty, We are all tempted to go legal at one point or other, as writers and as students. It won't serve the purpose. You have to state that you were buying this essay from them. Please be careful. It should not spoil your student status. They know this weakness and that is how they dare to treat students carelessly.

Could you manage to get your money back?

Frostie your use of the English language is atrocious.

Do you mind teaching me the language?