This however is not the problem for writers able to follow instructions, or at least negotiate and call for help. We have writers department here and we remove fines when the writers do not deserve them
After literally weeks of emailing back and forth. Your system also trusts customers above writers, allowing them to create rewrite requests with additional requirements and no system of review.
It ranges up to $20+ and you know it
I have never seen this offered.
I didn't mean to harm you by giving you this job
Don't be disingenuous. I'm not saying you were out to harm me, I'm saying you use (rather than respect) your writers. And that you hire scads of unqualified EFL and ESL writers because they work cheaper, and you can toss them aside easier after they rack up massive fines. You're simply greedy and unscrupulous, and that's all there is to it.
Anyway, pity you left us
Yeah, because it cut your pool of reliable and qualified writers in half.