| asdf123 |
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Aug 3, 07, 12:30PM
| #1 |
Joined: Aug 3, 07
Threads: 1
Posts: 1
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I just ordered dissertation yesterday, but now i don't want to do it, i just want to cancel it, the problem is that paid by debit card, through barclay card merchant, today i phoned them that i want to cancel it, but they said they have already started it and can not cacel. Is that mean I won't get money back?
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| Vivi |
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Aug 3, 07, 01:00PM
| #2 |
Joined: Aug 3, 07
Posts: 2
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Well, they are doing this because their writer has already started work (for which they have to pay him) AND no one likes to give money back. Try speaking to them about partial refund (to pay the writer for the work already completed) and don't be arrogant to them :-)
Good Luck
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| Major |
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Aug 3, 07, 01:05PM
| #3 |
Joined: Oct 3, 06
Threads: 12
Posts: 504
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Yep, partial refund (I would say about 90% of the order amount if you ordered yesterday).
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| Lavinia |
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Aug 7, 07, 07:42PM
| #4 |
Joined: Aug 7, 07
Threads: 4
Posts: 546
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it's a little unclear from your post if you contacted the company or the merchant that backs your debit card. if you contacted the company and they refused to offer a full refund, you have a couple of options:
1) Ask about a partial refund as Major suggested
2) Ask about using the money to pay for other projects that would be useful to you, since you don't want the dissertation anymore
the willingness of the company to offer a refund will depend more on the deadline that you set for the reception of the dissertation than the time you ordered it. if you gave them a month (or more) to write the dissertation, they should be more amenable to at least a partial refund. if you gave them less than a week, then I can see why they would refuse a refund. but you still have another option:
3) Contact the holder of your credit card and dispute payment through their standard procedures. that's not the best option but if this is a serious financial situation it may be your only choice.
good luck.
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| WritersBeware |
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Edited by: WritersBeware Aug 7, 07, 07:51PM
| #5 |
Joined: Apr 19, 07
Threads: 152
Posts: 8,681
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Quoting: Lavinia 3) Contact the holder of your credit card and dispute payment through their standard procedures. that's not the best option but if this is a serious financial situation it may be your only choice.
Yes, that is an option, but the company can sue the customer for breech of contract.
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| Lavinia |
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Aug 7, 07, 08:20PM
| #6 |
Joined: Aug 7, 07
Threads: 4
Posts: 546
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to writersbeware:
potentially. knowing the legality of the issue would require knowing the company, their posted procedures, the area of jurisdiction, and the contract agreed upon by the two parties. damages in the case of the breach (in the U.S., for example) tend to be limited to those advantages that would have been received by the injured party had a breach not occured - in this place, the company losing the dissertation order could be theoretically entitled to monetary damages equal to the price of the dissertation order. but even then, the company would need to demonstrate that actual damages occured... ie. that a writer had started the project and had lost work time on this order. it's reasonable to believe that the damages would not be equal to the whole amount of the price of the order.
that's why i said timing is so important. if there was a month timeframe on this dissertation order, a not uncommon time period, then i'm about 98.7777% certain that if the client called to cancel the order the next day that the writer hadn't started the order yet and the company would have a tough time demonstrating damages if it did file a suit. However, if there was a 3-4 day timeframe, then that risk is much greater because that writer will have really started to work on it.
I didn't mean to sound like i was advocating option 3. however, if you need the money to pay your mortgage or pay hospital bills and the company won't budge or negotiate with you, then it's there. it's an option, but not a good one.
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| Major |
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Aug 7, 07, 09:05PM
| #7 |
Joined: Oct 3, 06
Threads: 12
Posts: 504
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Don't forget the company pays for the transaction fees (about 4% of the order amount). In result, no more than 96% of the total amount would only be fair.
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| random24 |
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May 14, 11, 01:17AM
| #8 |
Joined: May 13, 11
Threads: 1
Posts: 4
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If they don't want to refund wait till you get your work back and say that it doesn't meet the requirements and you want refund. If you asked within five days of receiving your order they will have to refund most of it back.
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| pheelyks |
Writer |
May 14, 11, 01:36AM
| #9 |
Joined: Jan 20, 09
Threads: 8
Posts: 3,837
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Random, while it might be fitting given your username for you to be posting in a thread that's almost four years old, it makes it seem suspiciously like you might be here for less-than-honest purposes. You might want to stop that.
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| EssayMonster |
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Edited by: Admin May 14, 11, 11:58AM
| #10 |
Joined: May 14, 11
Posts: 2
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so bad with you.....i wish i could help you....but next if you need any type of assistance you can ask me through gmail (dot) com
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| pheelyks |
Writer |
May 14, 11, 12:01PM
| #11 |
Joined: Jan 20, 09
Threads: 8
Posts: 3,837
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EssayMonster: .but next if you need any type of assistance you can ask me
"...and I'll be sure to provide some ESL shite for you--maybe even plagiarized!"
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| FreelanceWriter |
Writer |
Edited by: FreelanceWriter May 14, 11, 02:24PM
| #12 |
Joined: Oct 8, 08
Threads: 3
Posts: 657
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Technically, once you pay, you don't have any "right" to cancel unless that right is given to you in the TOS. You have entered into a binding bilateral contract that you can't breach without the other party's consent.
As a practical matter, you can ask them to cancel and they probably will to keep your good will, and depending on the time involved. If enough time has transpired that a writer has actually started (or is almost finished) working on it, they won't because that's not fair to the writer. I've had private clients cancel and I've never refused, but that's only because nobody's ever cancelled on me after I already started the work. In that situation, I'd either refuse (especially if I just turned down other work because of it) or I'd refund only in proportion to the amount of work still left to do and I'd provide whatever was already done by that time (and only if I didn't turn down other work because of it).
That issue doesn't come up that often. However, about once a month someone inquires about a quote on a paper, then asks for it, but doesn't issue the payment. I remind them and they say they're still deciding. No problem. But then, they decide they want it and pay me 2 days before it's due and they get upset when I tell them that I can no longer make the original deadline because too much other work came in since then that got booked the moment it was paid. Or they get upset when I tell them that the price for the original deadline has gone up because now it means I have to move things around or skip whatever personal plans I had to get it done for them.
Sometimes, I have to explain that one reason nothing goes onto my calendar until it's paid is precisely because the customer can always just change his mind anytime; so I can't ever turn down other prepaid work based on tentative agreements, especially with new clients. If an existing client just needs time to get a deposit cleared or whatever, that's a different story because it's not about deciding whether or not the paper is desired but I'm still not comfortable sending any work until it's paid. The only 2 times I've ever been stiffed for work it was both by long-time (as in 2+ years) clients who'd asked to pay late once or twice before and then asked to pay late on what they knew was their last work from me and they stiffed me. One of them actually had the nerve to contact me a year later asking if I'd write a job application letter for her if she prepaid it...the essay prompt was all about "financial responsibility."
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