This student is COMPLETELY out of line.
We are ehomework. And I know exactly who this student is. I am tempted to put his real name and school on here, but will refrain from doing so out of respect to him.
We did have some issues with his assignment, and I tried contacting him, numerous times. I have all the emails. He refused to reply to emails and completely dissapeared. We are nothing if not flexible and understanding. This student refused to even communicate with us so we could sort it out with him, he had our hands completely tied with the manuver he pulled on us, and I personally contacted him again and again and he ignored us. He shut down completely and shut us out. Then went on to write this.
This complain is completely unrealistic and un-representative of who we are.Anyone with a thinking brain will realize that any company no matter how big will have unreasonable clients posting complains.
Try looking up complains for some of the big companies like Coca Cola and you will find the same thing. There will always be someone who will complain.
We do what we can to help every client that comes to us, we bend over backwards. But when there is a problem we ask that we are given the chance to fix it, not dissapear like that.
Well, even allegedly good companies can make mistakes. However, as far as I can see in this case, attempting to blackmail the student into giving up his refund by contacting his school is definitely an underhanded maneuver.