| EW_writer |
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Aug 19, 10, 10:16AM
| #1 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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I have to upload an order for a client within less than 24 hours. I can't connect to the site. Usually the error I get when this happens is "too many connections" but now I got "Access denied for user 'admin_essaybay'@'localhost' (using password: YES)." Anyone else getting the same problem?
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| eb_liam |
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Aug 19, 10, 10:38AM
| #2 |
Joined: Aug 19, 10
Posts: 4
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HI EW_writer,
Yeah, we've had a problem with our IT Infrastructure which has resulted in us having to take EssayBay down.
All the data is safe and we know what work is due, but until we can sort our infrastructure problems the site itself will not be up.
If you can, please submit the work to admin [at] essaybay [dot] com, and include the order number, and we will pass it on to the customer. At the same time, if you want to withdraw funds from your account, email the above address and we will get that processed for you.
Cheers,
Liam
P.S. Mods, I know posting email addresses isn't really in the rules, but I am purely doing it to help our writers and buyers out - we will have a holding page up on the site soon, which will contain all the needed email addresses - I hope you understand :-)
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| EW_writer |
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Aug 19, 10, 05:19PM
| #3 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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Ok. Any idea when these problems would be fixed?
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| advanced |
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Aug 20, 10, 12:51AM
| #4 |
Joined: Jul 25, 10
Threads: 1
Posts: 21
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Thanks, eb_liam for that good information. we should we expect the system back to normal.
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| EW_writer |
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Aug 20, 10, 05:21AM
| #5 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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Hi again. I already sent admin the project that was due today but received no feedback as to whether or not they were able to send it to the client. Also, I am still waiting on an update regarding when this maintenance would be completed. I think it's only fair that we be informed if this is going to take a while (as in more than a couple of days).
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| Ramon |
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Aug 20, 10, 06:35AM
| #6 |
Joined: Aug 20, 10
Posts: 1
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Hi EW_writer,
Apologies for the delay in getting back to you.
All emails sent to our support email addresses are currently being answered. As we had the issue just yesterday, we are responding to enquiries in the order that they were received and you will get a reply very shortly.
With regards to an eta for the site coming back up, we are still looking into the cause of the problem and until we have found the issue, we are unable to announce a date for when the site will be back up and running.
As soon as we have anymore updates, we will let you know.
Thanks for your patience,
Ramon
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| EW_writer |
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Aug 20, 10, 06:42AM
| #7 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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Ok. I hope that you guys can facilitate a means through which customers can still communicate with writers and release payments to them and that you in turn can deposit released payments to the paypal account that the writer designates. I'm afraid that many of my clients may already be panicking about how to contact me and as most of the info that I need for their orders are uploaded on the site, I would not be able to start working on their papers until I am able to get in touch with them.
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| EW_writer |
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Aug 20, 10, 06:48AM
| #8 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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Also, putting such a temporary system in place (particularly if you don't know when the technical difficulties would be resolved like you said) would make both writers and clients feel more secure that the site won't suddenly just bail and leave them hanging.
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| eb_liam |
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Aug 20, 10, 08:48AM
| #9 |
Joined: Aug 19, 10
Posts: 4
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Hi Guys,
Hope you are all well - it's been a long night for us!!
If you go to the EssayBay home page, it gives instructions for contacting us - if you send your email to the addresses provided, then we are able to pass messages on to clients, and send work on to them from writers. In the same way, we have an address set up for clients, so that we can pass messages back to writers. Also, we will of course honour any withdrawal requests - indeed, I'm just about to start doing a batch now. Simply email the address provided, and we will get this processed for you ASAP.
Cheers,
Liam
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| EW_writer |
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Aug 20, 10, 08:58AM
| #10 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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Hi Liam, I just sent my third email message to admin@essaybay just now. Whoever is manning the email messages has not responded to me all day and I was just trying to send an order to a client.
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| advanced |
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Aug 20, 10, 09:43AM
| #11 |
Joined: Jul 25, 10
Threads: 1
Posts: 21
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hello Lilian, I uploaded my project to the admin to forward it to the customer but i have not received any response. consequently i would like to know how the customer will be able to complete the escrow payment to the writer at the moment.Thanks.
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| WritersBeware |
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Edited by: WritersBeware Aug 20, 10, 10:40AM
| #12 |
Joined: Apr 19, 07
Threads: 144
Posts: 8,389
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This
is
not
EB's
support
system.
Can Barclay not afford his own TICKET system? This act of backdoor promotion and publicity is getting very old. I love how EB employees always apologize for breaking the rules, as if that makes it OK. Why not tell people to stop posting support questions here and then request that the mod immediately close such threads?
What does that make—five accounts for the same company, when only ONE is allowed?
8. One individual or company is not allowed to register or use more than one username. Violators' rights, agreements, or privileges are automatically null and void.
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| eb_liam |
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Edited by: eb_liam Aug 20, 10, 10:57AM
| #13 |
Joined: Aug 19, 10
Posts: 4
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Hi All,
As WB identified, this isn't our support system - on that point, please check the holding page on our website and contact us using the email addresses provided.
I do appreciate that it's taking a while to get through all the emails, but we are getting through them as quickly as we can.
Even if we do not reply, we are getting all emails through, and we will get all work out by the end of the day.
For all other enquiries, please please email the addresses on the website.
Cheers,
Liam
P.S. WB, I'm sorry you are not happy about us 'breaking the rules' - this situation is far from usual, and we are simply trying to do the best for our customers, both buyers and writers - we have provided email addresses, and I've asked people to use them, as above, but at the same time, we want to help our customers in any way possible, and resolve issues as quickly as possible.
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| WritersBeware |
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Edited by: WritersBeware Aug 20, 10, 11:02AM
| #14 |
Joined: Apr 19, 07
Threads: 144
Posts: 8,389
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eb_liam: we want to help our customers in any way possible, and resolve issues as quickly as possible
GREAT! Make your own ticket system (which even the smallest, crappiest companies do) and ask the mod to delete support request threads that appear here. What's so difficult about that?
What if every company used ES for its support system?
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| rustyironchains |
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Edited by: rustyironchains Aug 20, 10, 01:58PM
| #15 |
Joined: Jun 15, 09
Threads: 14
Posts: 881
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I got an email saying essaybay was down... I don't work for them...
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| EW_writer |
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Edited by: EW_writer Aug 20, 10, 07:07PM
| #16 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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WritersBeware: This is not EB's support system.
Can you cite a rule that states that people cannot use this message board to post concerns about sites suddenly going offline?
Oh.. or were you pathetically trying to pass this one off as that?
WritersBeware: 8. One individual or company is not allowed to register or use more than one username. Violators' rights, agreements, or privileges are automatically null and void.
Liam didn't create this thread, I did. Was I breaking any rules when I did? No. Was Liam breaking any rules by responding? Only the rule that only one account should be used per company. The response itself did not break any rules.
I AM using the given email to contact eb regarding my current projects and will wait 24 hours after each email for them to respond. If they do not do so however, I'll be right back here asking them to attend to my messages and you sure as heck won't be able to stop me. :)
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| WritersBeware |
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Edited by: WritersBeware Aug 20, 10, 07:18PM
| #17 |
Joined: Apr 19, 07
Threads: 144
Posts: 8,389
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EW_writer: Was I breaking any rules when I did?
Yes.
EW_writer: Can you cite a rule that states that people cannot use this message board to post concerns about sites suddenly going offline?
No problem:
12. The EssayScam Forum (that includes the private message system) is not a place for advertisements or publicity in any way. EssayScam and its moderators have the sole discretion to determine what constitutes an advertisement. Violators may be temporarily or permanently suspended.
EW_writer: I'll be right back here asking them to attend to my messages and you sure as heck won't be able to stop me. :)
I certainly have no expectations that you will respect forum rules or otherwise contribute in a selfless way to the forum.
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| EW_writer |
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Edited by: EW_writer Aug 20, 10, 07:41PM
| #18 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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WritersBeware: 12. The EssayScam Forum (that includes the private message system) is not a place for advertisements or publicity in any way. EssayScam and its moderators have the sole discretion to determine what constitutes an advertisement. Violators may be temporarily or permanently suspended.
Publicity? You call having a writer posting a thread to complain about a site suddenly going off-line without so much as a warning to writers who have multiple current projects PUBLICITY? You're trying to pass off a discussion about how slow responses from the temporary email-based ticketing system are going, PUBLICITY? LOL!!! Hey, maybe next time you can also ask students not to post about getting scammed by companies anymore.. perhaps those companies are just faking the scam reports to get some publicity for themselves as well. Talk about the proverbial snake oil salesman. Sheessh...
Pathetic and hopeless.
WritersBeware: EssayScam and its moderators have the sole discretion to determine what constitutes an advertisement. Violators may be temporarily or permanently suspended.
So... are you a moderator, or EssayScam itself? If you're neither, then I guess your discretion doesn't matter. :) This shooting yourself in the foot, is it a casual penchant or a regular hobby? ^____^
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| EW_writer |
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Aug 20, 10, 07:57PM
| #19 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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WritersBeware: otherwise contribute in a selfless way to the forum.
Like the way you "selflessly" throw dirt at all of the companies that you don't happen to work for? :P
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| WritersBeware |
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Aug 20, 10, 09:42PM
| #20 |
Joined: Apr 19, 07
Threads: 144
Posts: 8,389
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EW_writer: Like the way you "selflessly" throw dirt at all of the companies that you don't happen to work for? :P
I don't "throw dirt." I communicate facts for the public good. I'm sorry that you have a problem with such practice.
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| EW_writer |
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Aug 21, 10, 04:44AM
| #21 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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WritersBeware: I don't "throw dirt." I communicate facts for the public good.
ROFLMAO! Public good my foot. You throw dirt and then BS like crazy when you're caught. Sure there are lots of other characters on this site worse than you (at least the site you defend does have good writers), but you're a pathetic, hopeless, ignorant sorry piece of sh*t nonetheless. ^_^
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| rustyironchains |
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Aug 21, 10, 07:08AM
| #22 |
Joined: Jun 15, 09
Threads: 14
Posts: 881
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don't feed the animals!
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| WritersBeware |
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Aug 21, 10, 11:01AM
| #23 |
Joined: Apr 19, 07
Threads: 144
Posts: 8,389
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rustyironchains: . . . you're a pathetic, hopeless, ignorant sorry piece of sh*t nonetheless. ^_^
Thank you, kindly. I will continue to help people, despite how much it clearly bothers you. ;)
EW_writer: when you're caught
LMAO!
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| EW_writer |
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Aug 21, 10, 06:43PM
| #24 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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So... are you a moderator, or EssayScam itself? If you're neither, then I guess your discretion doesn't matter. :) This shooting yourself in the foot, is it a casual penchant or a regular hobby? ^____^
Can't answer the question, huh? :p
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| WritersBeware |
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Aug 21, 10, 07:17PM
| #25 |
Joined: Apr 19, 07
Threads: 144
Posts: 8,389
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WritersBeware: I will continue to help people, despite how much it clearly bothers you. ;) |
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| EW_writer |
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Edited by: EW_writer Aug 21, 10, 07:21PM
| #26 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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Hey... so how are you helping people by demanding the closure of threads which discuss sites suddenly closing down and leaving writers and clients without a stable means of communication?
Loser.
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| WritersBeware |
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Edited by: WritersBeware Aug 21, 10, 07:28PM
| #27 |
Joined: Apr 19, 07
Threads: 144
Posts: 8,389
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EW_writer: Hey... so how are you helping people by demanding the closure of threads which discuss sites suddenly closing down and leaving writers and clients without a stable means of communication?
You aren't fooling anybody. You were perfectly aware of your OWN EMPLOYER'S email address, yet you intentionally created a backdoor publicity thread—one that even staff members of EB openly agree is inappropriate—in order to direct traffic your way. You do not deserve any help, and this thread should never have been created in the first place.
Have a nice day.
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| EW_writer |
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Aug 21, 10, 07:59PM
| #28 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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WritersBeware: You aren't fooling anybody. You were perfectly aware of your OWN EMPLOYER'S email address, yet you intentionally created a backdoor publicity thread—one that even staff members of EB openly agree is inappropriate—in order to direct traffic your way. You do not deserve any help, and this thread should never have been created in the first place.
WTF?!? Backdoor publicity?! You really do have quite a few loose screws. >.< So because of this thread, more people would register with EB.. OH WAIT, THE SITE IS F*^$ING DOWN! LOL!!!! You're a cross between a moron and a nutcase. I'm not even sure that the site will be back up again. Especially since I haven't gotten a response to ANY of my EMAILS to the address they specified for the last 24 hours. Of course essaybay admin would disapprove of people complaining about the site suddenly closing down and writers not being able to sufficiently communicate with clients. It's because unlike you, their definition of PUBLICITY is the same as everyone else's on the planet Earth.
As in the many other times that I've humiliated you, you're going to try to BS yourself out of this one until the matter dies down. You know, I actually told an accountant friend of mine how you defined payroll (your definition, not the dictionary definition you pulled out of cyberspace) and what you thought about taxes in a C2C business model and she thought you were downright silly.
This shooting yourself in the foot, is it a casual penchant or a regular hobby? ^____^
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| EW_writer |
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Aug 21, 10, 08:06PM
| #29 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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WritersBeware: You were perfectly aware of your OWN EMPLOYER'S email address,
And for the nth time, I AM NOT EMPLOYED BY ESSAYBAY. Liam is employed by essaybay, Carly is employed by essaybay, I AM A CUSTOMER OF ESSAYBAY!
I use essaybay's service to reach clients and make money. I am a client of the system. Is the concept of the C2C business model really THAT LOST to that peanut you call a brain?
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| WritersBeware |
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Edited by: WritersBeware Aug 21, 10, 11:17PM
| #30 |
Joined: Apr 19, 07
Threads: 144
Posts: 8,389
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If you want to rehash that old "employment" argument of yours, do so in the original thread (you know, where my thorough explanations exist for all to see) and I will school you there—AGAIN.
EW_writer: As in the many other times that I've humiliated you
LMAO!
EW, why are you so jealous of me? Why are you falling to pieces and resorting to schoolyard antics? Aren't you happy making peanuts?
Have a nice day!
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| EW_writer |
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Edited by: EW_writer Aug 21, 10, 11:53PM
| #31 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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Jealous?!? You're crazy. ^__^ I'm not going to re-hash anything. Peanuts? Ha! You wish. :) Oh wait, I get it.. trying to divert the topic so that your obvious humiliation in this thread would not be so obvious? I think it's way too late for that... several years too late. :) I beat you to a pulp in that thread and in many others. This thread stays so you lose, again. :p
Now onwards to more important matters. It's been well over 24 hours and there is yet no response from any of the emails that I have sent essaybay admin. There is also still no update as to when this technical hiccup would be resolved. I don't get why given this crisis, essaybay can't even mobilize say 2 people to handle emails to ensure that responses are made within say 12 hours. There couldn't be that many of them (emails I mean), could there? o.O I'm not really worried yet at this point since none of my current projects are due until 5-6 more days. Nevertheless, I think what essaybay can do to stop me from posting here is to answer my emails and send me my clients' files so that I can work on my current projects. And no, I DON'T have my clients' order numbers memorized.
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| WritersBeware |
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Edited by: WritersBeware Aug 22, 10, 01:34AM
| #32 |
Joined: Apr 19, 07
Threads: 144
Posts: 8,389
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EW_writer: I beat you to a pulp in that thread and in many others.
You're delusional. I won't hold it against you. Everyone needs dreams and aspirations, right?
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| EW_writer |
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Aug 22, 10, 01:36AM
| #33 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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WritersBeware: Alas, everyone needs dreams and aspirations, right?
Dream on then. :)
@ topic
Now onwards to more important matters. It's been well over 24 hours and there is yet no response from any of the emails that I have sent essaybay admin. There is also still no update as to when this technical hiccup would be resolved. I don't get why given this crisis, essaybay can't even mobilize say 2 people to handle emails to ensure that responses are made within say 12 hours. There couldn't be that many of them (emails I mean), could there? o.O I'm not really worried yet at this point since none of my current projects are due until 5-6 more days. Nevertheless, I think what essaybay can do to stop me from posting here is to answer my emails and send me my clients' files so that I can work on my current projects. And no, I DON'T have my clients' order numbers memorized.
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| WritersBeware |
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Edited by: WritersBeware Aug 22, 10, 01:40AM
| #34 |
Joined: Apr 19, 07
Threads: 144
Posts: 8,389
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It puts a smile on my face to know that your downtrodden condition in life leaves you with no choice but to post a sad, desperate plea on a message board.
Keep begging and pleading . . . .
:)
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| EW_writer |
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Edited by: EW_writer Aug 22, 10, 07:12AM
| #35 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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WritersBeware: It puts a smile on my face to know that your downtrodden condition in life leaves you with no choice but to post a sad, desperate plea on a message board.
Riiiiight... my message was a "desperate plea."
EW_writer: I'm not really worried yet at this point since none of my current projects are due until 5-6 more days.
That sounds really desperate.
Let's see... you failed to answer all of my questions regarding your claim that this thread is a publicity stunt, you pathetically tried to divert the topic of this thread out of some silly fear that this would somehow reel in more clients for eb, and you still can't get over the fact that the first thing I did when I got back to this message board was to kick your C2C ignorant a**. I think EVERYONE here can see who's desperate. :) LOL! If you don't believe me then make a poll about it in another thread. ^_^
If you don't have anything positive to contribute to this thread, I suggest that you stop humiliating yourself further. In the interest of keeping this thread active long enough for eb's people to respond, I'm now going to stop responding to your pointless posts that do not contribute anything to the purpose of this thread.
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| Zulu |
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Aug 22, 10, 07:52AM
| #36 |
Joined: Aug 10, 10
Posts: 2
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essaybay admin, can you be serious on this matter. I am a buyer who has ordered two projects. i passed some of my attachments on saturday to the admin so that they can reach my writer , but they have been no responses. My due date is approaching---please get serious and respond to our emails.This is not a laughing moment.'''CAN U PLEASE UPDATE US ON THE GOING OF THE ESSAYBAY SYSTEM''
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| Excellence |
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Aug 22, 10, 09:24AM
| #37 |
Joined: Aug 22, 10
Posts: 7
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I think Essaybay Management is not interested in our problems....
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| WritersBeware |
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Edited by: WritersBeware Aug 22, 10, 11:44AM
| #38 |
Joined: Apr 19, 07
Threads: 144
Posts: 8,389
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EW_writer: you failed to answer all of my questions regarding your claim that this thread is a publicity stunt
Nice try. I had already answered your smokescreening questions even before you asked them.
"Can you cite a rule that states that people cannot use this message board to post concerns about sites suddenly going offline?"
WritersBeware: No problem: 12. The EssayScam Forum (that includes the private message system) is not a place for advertisements or publicity in any way. EssayScam and its moderators have the sole discretion to determine what constitutes an advertisement. Violators may be temporarily or permanently suspended.
"Was I breaking any rules when I did?"
EW_writer: So because of this thread, more people would register with EB.. OH WAIT, THE SITE IS F*^$ING DOWN! LOL!!!!
Will it be "down" forever? Of course not. You know that perfectly well. You set the stage for EB reps to come here and lay out their plans to ultimately make good on everything. You know—let all prospective writers and customers know just how nicely EB resolves problems and just how little anyone needs to worry about doing business with EB. If, as they claim, EB reps were truly interested in preventing "help requests" from appearing here, they would publicly request to the mod that he/she immediately delete any such threads.
"So... are you a moderator, or EssayScam itself?"
I don't need to be either. As the person who has contributed the most evidence and information—both truthful and verifiable—to this forum, prevented innumerable people from being ripped off, and saved individual consumers from losing as much as £1,000 in a single transaction, my opinion carries just a little more weight than yours. I've earned the respect, whether like you it or not. Your entire posting history reflects the fact that you are not interested in helping anyone but your dirty employers (EW, et al) and yourself. In fact, the only reason why you came back to this forum is to be a parasite. How very relevant that your first word of this particular thread is "I."
EW_writer: I have to upload an order for a client within less than 24 hours.
Well, what else can everyone do for YOU today?
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| EW_writer |
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Aug 22, 10, 04:15PM
| #39 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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You suck:
WritersBeware: 12. The EssayScam Forum (that includes the private message system) is not a place for advertisements or publicity in any way. EssayScam and its moderators have the sole discretion to determine what constitutes an advertisement. Violators may be temporarily or permanently suspended.
Publicity? You call having a writer posting a thread to complain about a site suddenly going off-line without so much as a warning to writers who have multiple current projects PUBLICITY? You're trying to pass off a discussion about how slow responses from the temporary email-based ticketing system are going, PUBLICITY? LOL!!! Hey, maybe next time you can also ask students not to post about getting scammed by companies anymore.. perhaps those companies are just faking the scam reports to get some publicity for themselves as well. Talk about the proverbial snake oil salesman. Sheessh...
Pathetic and hopeless.
The funny thing is, the above question WAS THE ONLY ANSWER you gave prior to my message telling you that you never answered any pertinent questions I posed, and my perfectly reasonable response to your response was left completely unanswered. Nice try but sorry, no cigar. :)
WritersBeware: Will it be "down" forever? Of course not. You know that perfectly well. You set the stage for EB reps to come here and lay out their plans to ultimately make good on everything. You know—let all prospective writers and customers know just how nicely EB resolves problems and just how little anyone needs to worry about doing business with EB. If, as they claim, EB reps were truly interested in preventing "help requests" from appearing here, they would publicly request to the mod that he/she immediately delete any such threads.
Wow, you're really loony. o.O I already said that I don't even know if the site would actually go back online. Who knows what actually happened? For all we know, somebody may have hacked through the site and messed up their database. Furthermore, who knows WHEN this problem would be solved?! How nicely EB solves problems?! How nicely is it solving problems at the moment? They're not even sticking to their promise to make sure all concerns are answered within 48 hours. I still can't get in touch with my clients and my deadlines to them are approaching. THAT is how nicely this problem is being resolved. You're really one paranoid piece of sh*t who thinks that everything is a sham because that's precisely WHAT YOU ARE. ^___^
WritersBeware: In fact, the only reason why you came back to this forum is to be a parasite.
Ha! I came back and you can't get over the fact that despite my being gone for so long, I can still kick your a** and there's still nothing you can do about it. Your opinion carries crap. You want new posters to believe that you actually are this unreal philanthropist in this shady industry but posts from people like me expose you thoroughly for the scam artist you are.
WritersBeware: I don't need to be either.
Thank you for FINALLY answering. Now allow me to point out that since you AREN'T a moderator and it is the moderators' sole discretion to determine what is a publicity stunt and what is not, you are completely out of line in continuing to force your wild imaginings on us in this thread. The mods don't think that we are promoting essaybay. We are not promoting essaybay. We are disgruntled clients trying to get them to handle this situation better. If you're going to keep on making baseless, fairytale accusations, then you are just showing the people here how afraid you are of essaybay. ^___^
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| EW_writer |
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Aug 22, 10, 04:24PM
| #40 |
Joined: Jul 2, 07
Threads: 27
Posts: 2,171
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To Liam and the others:
Once again, is there any update as to when this matter will be resolved? Also, why isn't anyone responding to our messages sent to the corresponding emails that you assigned? Given this emergency, I don't think it is too much for us clients (buyers and writers) to ask for someone to be available to answer emails within 12 hours.
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