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Big disappointment (UK-registered and well-known company)!


Pokersoft   Dec 12, 10, 05:10AM | #1
Joined: Dec 12, 10
Threads: 1
Posts: 2

Hi all,
without mentioning the name of the company in question at this stage, I need some advice. Two weeks ago I asked this UK registered well-known company to write an assignment on the topic provided(as detailed as possible)..the work just arrived yesterday and it's catastrophic. There is nothing to improve or adjust as the whole work has to be written from scratch. The writer didn't understand my brief and it seems like it was written by a school boy.

The company offered me a rewrite and asked me to send them the missing points but I have just a week to send my work. I can't risk it again, so I will have to start to write on my own. I asked for a refund, but obviously they will not refund anything.

The only option seems to be a chargeback..any other recommendations?

Thanks
AmonsEssays   Dec 12, 10, 12:01PM | #2
Joined: Dec 8, 10
Threads: 2
Posts: 201

Pokersoft: It's worth the try to send them a cursory list of flaws. If it's egregious spelling, then complain about egregious spelling. If they did not understand the prompt, then ask for a new writer. You have a week and nothing to lose. This also gives you a record of their incompetence for potential refunding.
Pokersoft   Dec 12, 10, 05:29PM | #3
Joined: Dec 12, 10
Threads: 1
Posts: 2

Thanks, they already forwarded to their complaint department..asked for a new writer and waiting for the feedback! If all goes wrong, will share their name here and everywhere..
tinkerman Student   Dec 15, 11, 10:03AM | #4
Joined: Dec 6, 11
Threads: 2
Posts: 6

Is this company quality controller likely to find in your favour, I DONT THINK SO.
I believe the company is Custom essays .co.uk and if you decide to phone then have plenty of change because you will be phoning India,
Their website is state their address as 124 Blair Athol road in Sheffield, its a terraced house in a residential street not a business addrress or office. and the likely reply to your quality control problem will be;

Please accept our sincere apologies for any inconveniences caused.
Your order's been reviewed by our Quality-Assurance Department and it's been concluded that it has been completed properly.
The paper's well-written and follows your initial requirements.
At the same time, we'll be more than happy to revise the work for you if needed. Just specify what exactly needs to edited and we'll make the necessary changes.
In case the revision is no longer applicable we'll be happy to provide you with a substantial discount towards your next order with us.
Do not hesitate to contact us for any assistance.

their attitude is "We got your money now what you going to do about it"

They buy up reports and essays from E-Bay sites around the world alter a few details and sell them on for vast profits.

If this is not the case and you do get a refund please report their name on here, it would be a welcome change to get some good feedback for a change

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