EW, I think I've explained the contractual position but if you're unhappy, and you really feel we've been extortionate, why not take legal action against us? If everything you say is genuine and you produced great work, to the standard ordered, and there were no other issues, file a claim using Money Claim Online and get it sorted.
Given that the amount fined was £240 and it costs £80 to start a claim online AND the whole business of essay writing is regarded as shady anyway there is little point. I put this down to experience and made the best decision I could ever make and quit. The purpose of my post is not to try to recoup the money your company swiped from me but to warn others of your shady practice.
Oh and no Jennifer you do not have an LPC- This I can prove through communication with the law society. And yes it is important to expose your lie as it shows the type of person you are and the type of company you represent. If you can lie about your qualifications you can certainly lie about how you treat your writers and customers.
As mentioned in a previous post I was initially offered employment under the misapprehension that I was writing model answers for the university not doing the students work so that they could submit MY work as THEIR own. Maybe I should pusue a claim under misrepresentation too!!!