I work for ProspectSolution and the first project was excellent and I immediately received a second project. This second project was for some younger costumer that simply didn't had a clear idea about the text and the project, the info about the project's requirements was also very poor. From there I was pushed into an odyssey of re-writings, the costumer was continuously unsatisfied and I didn't get any clear info about the project. Finally it was done when I realized that the costumer didn't wanted an academic paper but simply a personal view on a topic - I never got this particular info. I have been working on very serious projects and this was a blow-out for me.
I am medical doctor, family medicine specialist with solid experience as a medical writer and I work and have worked for several online companies, however in none of them I was not ignored as in ProspectSolution. I'm constantly encouraged to bid on new projects, which takes a lot of my time and I haven't received any since July. I'm seriously thinking to close my account there because they have no respect for me at all.
Sounds like a fake customer to me, either created by that company (or a rival company) as a way of cheating you and making your life miserable. That happens every day, too, especially in the busy times of year.